Shipping policy
Processing time Orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping rates and delivery estimates Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Estimated delivery |
|---|---|
| Australia (metro) | 3–7 business days |
| Australia (regional/remote) | 7–14 business days |
Delivery delays can occasionally occur.
Order tracking Once your order ships, you'll receive a shipping confirmation email with a tracking number.
Shipping to PO Boxes We currently [ship / do not ship] to PO Boxes — confirm with your carrier before publishing.
International shipping We currently ship within Australia only. [Update this if/when you expand internationally.]
Lost or stolen packages lumé co. is not liable for products lost or stolen in transit after tracking confirms delivery. Please contact the carrier directly, or reach out to us at info@lumeau.store and we'll help where we can.