Shipping
Orders are processed within 1–3 business days. Shipping timeframes and rates will be confirmed at checkout once our launch date is set.
Returns
We want you to love your lumè co. gear. If something isn't right, reach out within 30 days of delivery and we'll help sort a return or exchange, provided the item is unused and in its original packaging.
Damaged or faulty items
Contact us immediately at info@lumeco.au with photos of the issue, and we'll take care of it.